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Reporting Mechanism

Flexium welcomes internal and external stakeholders to anonymously report ethics issues to us through secure and confidential means. Anyone who suspects or discovers an act committed by the company or an employee that may violate the laws or the code of ethics should report their concerns to our supervisors, managers, head of internal audits, or other competent persons. Alternatively, they may also utilize the General Manager's Mailbox located in plants and dormitories or our email address (109@-flexium.com.tw) and hotline (07–7871008 ext. 109) that can be found on the Company's website. These reporting and complaint channels are also promoted through scheduled or unscheduled campaigns at orientation programs for new recruits and by ESG Train-the-Trainer Program (complaint mechanisms, professional ethics, business ethics, Letter of Commitment for Undertaking of Integrity, etc.), as well as posters on bulletin boards or rest areas in each factory to increase exposure. Upon receiving a report of a violation, the internal Ethics Management Committee will launch a confidential investigation. No retaliation in any form may be inflicted on a complainant who has made a report in good faith. Should retaliation occur, the complainant may apply for an immediate transfer or leave without pay, and an inquiry will be launched by the Ethics Management Committee or designated personnel appointed by the General Manager. If the alleged retaliation proves to be true, the responsible individual will be disciplined in accordance with the Company’s rules and applicable employee reward and punishment regulations, and the complainant may apply for a transfer or other assistance. The Ethics Management Committee performs monthly follow-ups, as well as identifies and responds to retaliatory incidents in a timely manner.

Hotline: +886 7 7871008 Ext.109

Email: 109@Flexium.com.tw